Uniform Policy

Due to exceptionally high volume, please be aware that the current processing time for uniform orders may be up to 3 business days from the date we receive your form. If you wish to inquire about your order please call (608)-318-5238 Ext. 2 or contact us at uniforms@toppackdefense.com

Creating a Uniform Order:

Email us at uniforms@toppackdefense.com (Please include the following information):

Name

Phone Number

Agency Name

(No Pricing Information Needed - In Store Use ONLY)

* Please include any brand preferences / embroidery instructions (color, size, spelling) in the product description section. 

* If you are unsure of sizing, we highly recommend coming in store to be fitted. 

A Copy of the Order Form Sent in


Please Note - As soon as your order is ready, we will contact you by phone or email. Some orders may have items that are backordered. We will respond to your initial order with the ETA for that product, although it does not guarantee we will have possession of it at that time. 

Pricing

Hemming: $14.00 & Invisible Hemming: $15.00

Patch Removal: $5.00

Patch Install (Items not purchased at Top Pack Defense or patches that must be newly installed): $5.00 

Name, Badge, Collar, and Epaulette Embroidery are NOW AVAILABLE - Prices may vary, please call to inqure about pricing based off your request. 

Returns

We do not except returns for embroidered uniforms; altered uniforms; damaged or unclean items; products without tags; or items that have regular wear & tear due to duty use. Top Pack Defense has a 30 day return policy.